Privacy Policy

We consider ensuring the right to personal data protection as a fundamental commitment of the brand, therefore we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or “GDPR”), as well as with any other legislation applicable on the Romanian territory. As one of the key principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us about products and services. including the website or mobile applications.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, for which reason please check the contents of this Privacy Policy periodically.

Who we are and how you can contact us

CANADIAN FARMACEUTICALS SRL is a Romanian legal entity, having its registered office in Bucharest, Sector 1, str. Diaconu Coresi, no. 53, with serial number in the Trade Register J40 / 9142/2010, unique fiscal registration code RO27427829. For the purposes of data protection law, we are the operator when we process your personal data.

As we are always open to hearing your views as well as providing you with any additional information you may need regarding the processing of your data, we encourage you to contact us at contact@canadianpharmaceutic.com or by mail or courier at Bucharest, Sector 1, str. Diaconu Coresi, no. 53 - with the mention: to the attention of the representative of Canadian Farmaceuticals SRL.

What categories of personal data do we process

We generally collect your personal data directly from you so that you have control over the type of information you provide to us. By way of example, we receive information from you as follows:

When you create an account on our website you send us: e-mail address, name and surname;

Within your personal page (My Account) on our website, you can add additional information, such as: photo, gender, nickname, mobile phone number, landline number, date of birth, level of education, delivery addresses, alternative e-mail address, bank card details, etc .;
When you place an order, you provide us with information such as: the desired product, name and surname, delivery address, billing details, payment method, phone number, bank card details, etc.

We also offer you the opportunity to register on the platform of our website, through your Facebook or Google account. If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data to our website. You can view the privacy policies of Facebook and Google, respectively, using the following links:
https://www.facebook.com/about/privacy
https://policies.google.com/privacy

We may also collect and further process certain information about your behavior while visiting our website, in order to personalize your online experience and provide you with offers tailored to your profile. We invite you to learn more. details in this regard by consulting the section on the purposes of processing below.

On our website we may store and collect information in cookies and similar technologies, according to the Cookies Policy.
Read more about cookies here.

We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data on minors under the age of 16.

Complaints:
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are the following:

National Authority for the Supervision of Personal Data Processing
B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
E-mail: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.

We remind you that you can contact us at any time to send your request in any of the following ways:
- by e-mail to: contact@canadianpharmaceutic.com or
- by phone at the number: 031 432 81 83
- by post or courier to the address: Str. Deacon Coresi, no. 53, Sector 1, Bucharest